The Plan should also come with at least a toll free tech support line [NOT a sales or "customer service" line] & ticketed email support; I also recommend chat support for those questions on the go, although it's not a requirement.
It's pretty easy to tell a client that you will help them save money and avoid disasters by being proactive. It's also pretty easy to tell them they can focus on their core business while you take care of "IT". And it's really easy to tell them that "managed tech support I.T" is far superior to "break/fix". Generally, these are all true!
Help yourself first. Try tech support I.T some basic troubleshooting. Most problems can be solved by restarting your computer. Next try unplugging your highspeed modem and your router. Plug them back in, restart your computer again. If that doesn't work, then call us. We appreciate it when you try things on your own.
Before you Managed I.T support uttah make any changes to your PC make sure you save your computer's current settings in System Restore. If you do not know how to do this, or cannot figure it out, then you may not be advanced enough to be able to optimize your computer services, although both tasks should be very easy.
Sending free SMS in India is very popular. And that's why there are many, many SMS text messaging sites and services that allow you to send free texts in India.
I wouldn't go back to a normal theme ever again because I am too use to the the customizability. If you want complete control and you have a basic grasp of what you are doing, then Headway is the natural choice as your WordPress theme.